Видео

The very first thing is employees need to do is learn how to greet a walk in customer, properly because thats the first impression you get. I cant count how many times i walked into a bisiness said hello and get a silence, noatter how good your product or food is this will determine if i come back or not.

Well said my enga

No sauce?

Pls we want to hear how to systemize our restaurant like your title says. Not hearing how you took over your restaurant years ago. RUclipsrs should learn to go staight to the point, it makes some of us just click exit button🤧

We can't raise to the occasion we sink to the level of our training

Systems are also a consistent set of principles. Which is also important Because replication in employees is easier than replication in management Because managers should be able to reliably change systems or processes based on your ideals in the event of a sudden change ( or gradual change in circumstances) Teach the managers your principles and a system of reporting changes they make why and a period of determining whether it creates a positive or negative impact is important But make sure in the manager training there is an aspect of understanding systems THINKING. Hire well Train better. A good server is not always a good manager. Unless they buy into the big picture.

Good video

She looks like and old slim Amy Farrah Fowler!

Thank you for sharing this. I'm going to propose the concept to my friend. We're in "hunt" county so we could borrow much of your great idea!

take a pic and upload it to AI. It will tell you... :)

seems female centric

What were the cons?

Haha excellent i love the idea 😂

Hello Hengam. It is always a pleasure to see you. I watched ALL your videos in a span of 1 month and took notes. Thank you for your knowledge❤ God bless you P.S i'm watching you from Europe 🙂

True. I applied as a busboy for my first job, but in my first day the owner had a change of mind and asked me if I could work in the kitchen since that’s where he really needed people so I told him I was willing to give it a try. So I was thrown into the understaffed (there was only 1 linecook working there) kitchen with 0 line cook experience in a busy Friday during peak season. And although I did learn how to work in all the 3 kitchen stations (linecook, sushi bar & sushi rolls), I do believe that if I had someone giving me proper guidance I would had learn way faster.

You two are awesome. I love the content on your channel. You have tons of info I can apply to my food truck business.

I'm at the beginning of starting my restaurant business. This was extraordinary information. I really reassured myself that the restaurant business is my passion because I can sit and absorb this kind of content for hours. Thank you so much

I am fairly new to the restaurant business and find your information/training very helpful. Thank you

When will you be doing how to use AI for this topic. Thanks

✅🙏🏻🫰🏻

Please I need help with text messaging marketing

I recently applied for a restaurant management position, I'm not sure if I will be granted the opportunity, but these tips are extremely invaluable. Thank you for sharing.

Majority of coffee sales happen between 6:00 and 10:00 am! 8:00 is late for a cafe to open if they think their sales are low. :)

You’re awesome!

I will get started on some of these systems that I hadn’t thought of. I thank you so much for this video. Well put together and articulated. 🎉

Amazing. Thank you so much. I will surely use these tips on my upcoming food business 🙂

You must be able to franchise by now.

Eric from Accra Ghana 🇬🇭. I handle or treat team members according to their level of intelligence, technical know how and experience

How can I contact you for a quick chat.

Thx for sharing....

Great info here! Thanks! 🙏

😂

I like how you show an example how to say something to employees not just a lectures. Thank you so much!! I learn so much from you. 🙏

This video was amazing - thank you so much! Do you offer strategy calls / consulting calls?

Gxgyf

😅😅

Hiuguguug

As always systems systems systems. Anything and everything worth doing is worth building a repeatable AND trackable system for it! Great vid once again! (Edit: didn’t catch autocorrect changed my word lol)

Nah the horror noise is personal 😅

Great video!! Professional and respectful way to talk with employees. Awesome content, thank you! Might be too much to ask, but would love to see some more details like Checklist 😅😅

I watched this video twice and I still got more out of it. I loved it. Very informative.

So how does this stack up against Micros or Positouch. I work at a concert venue and we use micros and we honestly are starting to really hate it and I'm excited to use a new system I've never used before. Especially cuz we have handhelds now and that's going to make it so easy

Thanks Hengam! Great information! I have been using ChatGPT for my food cost software videos and love how it keeps me on track and/or boosts my productivity. Are you on Linkedin?

All points noted, thanks🙏🙏

Nice! Keep it up!!

Yumm

This was very helpful as I am beginning to do marketing for a pizza restaurant that will be using Toast. I saw that they don't integrate SMS. Who do you recommend for SMS only marketing?

Very informative. Thank you

isn't a weak staff a direct reflection of weak management?

When I worked for Brinks I learned a lot from this book about employee theft: Solving Employee Theft: New Insights, New Tactics by James W. Bassett